About Regional Access
Regional Access is a free online and phone counselling service for people who are feeling the pressures and stresses of everyday life.
The Regional Access counselling service is available for anyone who lives or works in regional, rural or remote South Australia (i.e. outside of the Adelaide metropolitan region).
Professionally trained counsellors will listen and help you to develop strategies to manage what is causing you to feel stressed or overwhelmed. We can help with:
- Anger management
- Financial worries
- Grief and loss
- Isolation and loneliness
- Low self-esteem
- Relationship issues and family problems
- Short-term depression
- Work stress
You can call us 24 hours a day, seven days a week. You don’t need a referral, so you can make the call at a time that suits you. The counselling service is free (local call charges may apply).
What to Expect
When you contact Regional Access, you will be able to:
- Speak with a professionally trained counsellor
- Call at any time – 24 hours a day, seven days a week
- Talk to a counsellor about what’s going on with you and your stresses and concerns
- Develop strategies to manage your situation
- Have up to three 30 minute sessions
- Be referred to a local face-to-face psychologist under a priority referral, if required.
Delivered by Lifeline
This service has been made possible by funding from Country SA PHN.
Regional Access is delivered by professional counsellors at Lifeline.
Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. Lifeline provides opportunities for connection through digital and face to face mental health and suicide prevention crisis support services. Our telephone, text, and online crisis support services receive over 1 million contacts a year.
Lifeline exists to ensure that no person in Australia has to face their darkest moments alone. Our experience has shown us that it is through connection that we can find hope.
For more information, visit the Lifeline website.
SPA Accreditation Status
Regional Access is working towards accreditation with Suicide Prevention Australia’s Standards for Quality Improvement.