About Regional Access
Regional Access is a free online and phone counselling service for people who are feeling the pressures and stresses of everyday life.
The Regional Access counselling service is available for anyone who lives or works in regional, rural or remote South Australia (i.e. outside of the Adelaide metropolitan region).
Professionally trained counsellors will listen and help you to develop strategies to manage what is causing you to feel stressed or overwhelmed. We can help with:
- Anger management
- Financial worries
- Grief and loss
- Isolation and loneliness
- Low self-esteem
- Relationship issues and family problems
- Short-term depression
- Work stress
You can call us 24 hours a day, seven days a week. You don’t need a referral, so you can make the call at a time that suits you. The counselling service is free (local call charges may apply).
What to Expect
When you contact Regional Access, you will be able to:
- Speak with a professionally trained counsellor
- Call at any time – 24 hours a day, seven days a week
- Talk to a counsellor about what’s going on with you and your stresses and concerns
- Develop strategies to manage your situation
- Have up to three 30 minute sessions
- Be referred to a local face-to-face psychologist under a priority referral, if required.
Delivered by On the Line
This service has been made possible by funding from Country SA PHN (CSAPHN), Regional Access is delivered by On the Line.
On the Line is a professional social health organisation providing counselling support, anywhere and anytime. We listen and encourage people to feel better: building resilience, fostering healthy relationships, and connecting people with community support.
On the Line’s highly trained counsellors provide professional, quality telephone, web chat and video counselling services to more than 120,000 people each year. Many of our services are available 24 hours a day, seven days a week.
Our counsellors are experts in men’s mental health, anger management, family violence (using and experiencing), healthy relationships, integrated wellbeing, mental health, chronic health conditions, problematic drug and alcohol abuse, and suicide and trauma-informed practice for anyone affected by suicide.
SPA Accreditation Status
Regional Access is working towards accreditation with Suicide Prevention Australia’s Standards for Quality Improvement. Find out more here.